Capital City Roofing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.capitalcityroofing.net, request a quote, submit a contact form, or otherwise interact with us.
Information we collect
Information you provide
We may collect personal information that you voluntarily provide when you:
- Submit a contact form or request a quote
- Request a free roof inspection or instant estimate
- Call or email us
- Sign up for communications
This may include name, email address, phone number, street address, details about your roofing project, and any other information you choose to provide.
Information collected automatically
When you visit our website, we may automatically collect:
- Device and browser information: device type, operating system, browser type
- Usage data: pages visited, time on pages, referring website, links clicked
- IP address and approximate location
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule inspections, generate estimates, and manage your roofing project
- Send you relevant communications about our services (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations
SMS / text messaging
If you opt in to receive text messages from Capital City Roofing (for example, by checking the SMS consent box on our contact or estimate form), you may receive messages related to your inquiry, appointment confirmations, estimate follow-ups, service updates, and occasional promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for assistance, or email us at info@capitalcityroofing.net.
Mobile opt-in information and consent are not shared with any third parties or affiliates for marketing purposes. Your mobile information is used only to send the messages described above and to operate the services you request.
Third-party services
We use the following third-party services that may collect information about your visit:
- Google Analytics: website traffic analysis (Google Privacy Policy)
- BuilderLync: customer relationship management, lead intake, documentation, and project communication
- Roofr: satellite-based roof measurement and instant estimates
- Vercel: website hosting and performance analytics
Each service has its own privacy policy. We do not sell your personal information to any third party.
Cookies and tracking
Our website uses cookies and similar tracking technologies to enhance your experience:
- Essential cookies: necessary for website functionality
- Analytics cookies: help us understand how visitors interact with our site
You can control cookies through your browser settings. Disabling cookies may limit some functionality.
Data security
We implement reasonable security measures to protect your personal information, including SSL/TLS encryption, secure hosting infrastructure, and access controls. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and lead information are retained in our CRM for business operations.
Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@capitalcityroofing.net.
Children's privacy
Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or our data practices:
- Capital City Roofing
- 360 Winkler Dr, Suite E, Alpharetta, GA 30004
- Email: info@capitalcityroofing.net