Capital City Roofing serving the community with insurance claims support

Stress-Free Process

We handle the paperwork. You don't have to.

Storm damage is stressful enough. Our insurance specialists guide you through the claim from inspection to settlement, with a 98% approval rate on assisted claims.

Trusted by industry leaders

The Process

Four steps from storm to settlement.

Most homeowners only file a roof claim once or twice in their lives. We do it daily.

Free inspection

We perform a comprehensive digital inspection to document all storm damage, hail, wind, debris impact, granule loss, and compromised seals.

File the claim

We help you contact your insurance carrier to initiate the claim, providing our inspection report as evidence from the first call.

Adjuster meeting

We meet the insurance adjuster at your property to advocate for you and ensure all damage is documented in the scope.

Approval & build

Once approved, we schedule your installation. We work to the insurance scope and handle supplements for hidden damage discovered at tear-off.

Why Trust CCR

Three reasons our claims pay out.

Reason · 01

Detailed documentation

Our digital reports leave no room for doubt, increasing the likelihood of full claim approval.

Reason · 02

Code compliance upgrades

We ensure your insurance covers necessary code upgrades that many adjusters initially overlook.

Reason · 03

Supplement management

If hidden damage is found during tear-off, we handle the supplemental claim process directly.

FAQ

Common insurance questions.

Will my insurance premiums go up if I file a claim?

Generally, no. Insurance companies typically cannot raise rates for filing a single claim due to 'Acts of God' (storm damage). However, rates are often determined by the number of claims in your specific zip code.

Do I need to get three estimates?

No. You only need one estimate from a contractor you trust. Your insurance carrier sets the meaningful price for the roof replacement. If our estimate is higher than theirs, we negotiate the difference directly with them using Xactimate software.

Can you waive my deductible?

No. It is illegal for a contractor to pay, waive, or rebate your insurance deductible in many states, including Georgia. Beware of any contractor who offers to do this, they are likely cutting corners or committing insurance fraud.

What if the insurance estimate is lower than the cost to replace the roof?

This is common. We work with your insurance company to supplement the claim. We provide photos and code requirement documentation to justify the additional costs needed to restore your home properly.

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