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Storm damage roof assessment and restoration by Capital City Roofing
Professional Assessment

Storm Damage Assessment.

After severe weather, professional assessment is the difference between a full settlement and a denied claim. Drone, thermal, and the documentation insurance adjusters actually approve.

The Damage

Six categories of storm damage we document daily.

Damage Type

Hail Damage

Hail impacts cause bruising, cracking, and granule loss. Even 1-inch hail can compromise shingle integrity and void warranties.

Signs to look for
  • Circular dents or bruises on shingles
  • Granule loss exposing asphalt
  • Dents on metal flashing, vents, or gutters
  • Cracked or broken shingles
Damage Type

Wind Damage

High winds lift, tear, or remove shingles. Damage often occurs in patterns based on wind direction and roof design.

Signs to look for
  • Missing shingles or tabs
  • Lifted or creased shingles
  • Exposed underlayment or deck
  • Damaged or missing ridge caps
Damage Type

Debris Impact

Fallen trees, branches, or wind-blown debris can puncture roofs, damage flashing, and cause immediate leaks.

Signs to look for
  • Punctures or holes in roof deck
  • Broken or displaced shingles
  • Damaged flashing or gutters
  • Interior water damage or leaks
Damage Type

Water Intrusion

Heavy rain exposes existing vulnerabilities, damaged flashing, worn seals, or compromised underlayment.

Signs to look for
  • Ceiling or wall water stains
  • Attic moisture or mold
  • Damaged or missing flashing
  • Sagging or soft roof deck
Damage Type

Lightning Strikes

Direct strikes cause catastrophic damage, puncturing roofs, starting fires, or damaging electrical systems.

Signs to look for
  • Burn marks or charring
  • Shattered or exploded shingles
  • Electrical system damage
  • Smoke or fire damage
Damage Type

Ice Dams

Ice buildup at roof edges prevents drainage, forcing water under shingles. Common with poorly ventilated attics.

Signs to look for
  • Icicles along eaves
  • Water stains on exterior walls
  • Interior ceiling leaks
  • Damaged or sagging gutters
The Process

Five-step assessment.

01

Drone aerial inspection

Certified pilots capture high-resolution aerial photos of your entire roof, documenting damage extent, patterns, and impact locations. Drone technology lets us safely inspect steep or high roofs without risking crew safety.

02

Hands-on roof inspection

Our certified inspectors physically examine your roof, checking shingle integrity, flashing condition, and penetration seals. We use specialized tools to measure hail impacts and assess granule loss.

03

Thermal imaging (when needed)

For suspected water intrusion, thermal cameras detect moisture trapped in roof decking or insulation. This reveals hidden damage not visible to the naked eye.

04

Detailed written report

A comprehensive written report documenting all damage findings, damage type, location, severity, and recommended repairs. Combined with our photo documentation, this is what insurance companies need to approve claims.

05

Insurance claim assistance

If significant damage is found, we help file the claim and work directly with your adjuster during their inspection. We provide all documentation and ensure your claim is processed fairly.

Why It Matters

DIY inspections miss critical damage.

Homeowners who inspect their own roofs after storms often miss significant damage. Insurance companies deny claims that lack proper documentation.

Comprehensive documentation

Insurance adjusters require specific documentation, aerial photos, close-ups, hail size measurements, and written reports. Our BuilderLync system captures all of it automatically.

Maximize claim value

Professional assessment reveals damage homeowners miss, increasing claim values by thousands. We ensure your claim covers all necessary repairs.

Safety first

Climbing on roofs after storms, when damage may have compromised structural integrity, is dangerous. Our certified crews have proper safety equipment and training.

Expert advocacy

We work directly with insurance adjusters during their inspections, providing technical expertise and ensuring damage is properly documented and approved.

FAQ

Assessment questions.

How do I know if my roof has storm damage?

Common signs include missing or damaged shingles, granule loss in gutters, dents on metal flashing or vents, cracked or broken shingles, water stains on ceilings or walls, and visible hail impacts. However, many types of storm damage, especially hail, are not visible from the ground. A professional inspection with drone technology is the only way to accurately assess and document damage for insurance purposes.

Should I call my insurance company before or after the inspection?

Get a professional inspection before calling insurance. Our free assessment provides documentation and evidence of damage, which helps you make an informed decision about filing. If we find significant damage, we'll help you file and work with your adjuster. If damage is minor, you may choose not to file to avoid potential rate impacts.

How long after a storm should I get my roof inspected?

Schedule an inspection within 1–2 weeks of a major storm event. Most insurance policies have time limits for filing storm damage claims (typically 1–2 years), but prompt inspection prevents secondary damage from leaks and provides the strongest documentation. During peak storm season, early scheduling ensures faster service.

What documentation do I need for an insurance claim?

Successful claims require drone photos showing damage extent, close-up photos of specific impacts, thermal imaging for moisture intrusion, detailed written reports with damage locations, and comparison photos of damaged vs. undamaged areas. Our BuilderLync system captures all this automatically during the inspection.

Ready when you are

Get a free storm damage assessment.

After severe weather, don't wait. Capital City Roofing's certified inspectors will assess your roof and provide comprehensive documentation for insurance claims.

Serving Atlanta · Nashville · Charleston · Texas